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Frequently Asked Questions

Welcome to our FAQ section, your go-to resource for all your questions about guided kayaking tours! For your convenience, questions are grouped into three categories: general questions, overnight tours, and rentals.

  • What should I bring for a kayak tour?
    Sunscreen, hat, sunglasses, water, snacks and a big smile. Spare set of clothes, just in case.
  • Do I get wet during a kayak tour?
    You will likely get a little wet, but not soaked, unless you decide to jump in the water for a swim. Bringing a towel would be a good idea. We provide wetsuits, paddle jackets, and life vests, ensuring you stay warm, dry, and safe. However, we recommend having a set of dry clothes to change into after the tour, just in case. 😎
  • Can I join a kayak tour if I have never ever kayaked before?
    Absolutely! Our guided kayak tours are suitable for beginners with no kayaking experience. Our experienced guides will provide basic instruction and ensure you feel comfortable and safe on the water. Join us for an unforgettable kayaking adventure, regardless of your skill level!
  • Can I join a kayak tour, if I’m a single person or should I find a paddling partner?
    We use double kayaks for our guided tours, but there is no problem joining as a single person; many people do so. We will either pair you up with someone else from the group or have you share a double kayak with one of the guides.
  • What should I wear for a kayak tour?
    In colder weather, we'll supply you with wetsuits and windproof jackets. It's advisable to wear a thin base layer underneath, avoiding cotton. Cotton tends to stay wet, making it uncomfortable and cold. Opt for quick-drying materials like polypropylene, thin wool, or fleece to ensure warmth and comfort. On sunny days, regular sportswear is suitable, but it's better to avoid cotton (again). Don't forget your hat and sunglasses. 😎 Regarding shoes, you can wear your own, as our guides will assist in getting you into the water and pulling you back after the tour, so no need to worry about wet feet.
  • Can I store my luggage with you?
    Day tours: We offer open storage boxes for our guests to store their bags and clothes. Unfortunately, we do not have lockers available. For larger items, we recommend using the luggage storage service at the nearby train station. Multiday tours: On overnight tours, you will likely need to repack all your items into smaller dry bags. Empty backpacks and excess luggage can be stored in a designated area during your expedition. If you opt not to use the shuttle back to Flåm after the expedition, please inform the guide so that they can deliver your bags to the final location of the tour.
  • What are your opening hours?
    📅 Our office is open year-round, Monday to Friday, 9:00 AM to 5:00 PM Feel free to reach out at: +4791326628 or post@kajakk.com 🚣 Guided Tours: Available from May 1st to October 1st. 🛶 Rental Shop Hours: May and September: 9:00 AM to 5:00 PM Summer: 9:00 AM to 7:00 PM (weather-dependent). Questions? We're here to help!
  • How to get to Flåm?
    Closest Airports: Bergen Airport (BGO) is approximately 170 km away, and Oslo Airport (OSL) is about 320 km away. From Bergen: by car, bus, train or boat. The journey takes approximately 3 hours. From Oslo: by car, bus or train. The journey takes approximately 6 hours.
  • What is your cancellation policy?
    Our cancellation policy and full terms and conditions can be found here: If you have any further questions or need clarification, feel free to let us know. We're here to help!
  • How to get to your location from a cruise ship port?
    It's a convenient and short walk. Our boathouse is located less than 10 minutes away from the Flåm Cruise Port. Just cross the arch bridge, pass through the parking lot, and you'll easily spot our boathouse with a visible banner.
  • Can I bring my camera or phone on the tour?
    Absolutely! You are welcome to bring your camera along. We provide dry bags or camera boxes for you to safely store your camera during the tour.
  • Can you accommodate my dietary restrictions on a multi-day trip??
    Yes, we can cater to various dietary restrictions, including vegetarian, vegan, lactose intolerant, gluten free, diabetic, nut allergies, kosher, halal, and others. Please inform us about your dietary requirements at the time of booking to ensure we meet your expectations.
  • Is it possible to conclude my tour in Gudvangen, or is returning to Flåm necessary?
    You don't have to return to Flåm after the kayak tour. Many tourists continue their Norwegian trips from Gudvangen. If this is also your plan, it might be wise to avoid the extra journey back and forth. If your tour concludes in Gudvangen, please inform your guide or our office in advance so we can arrange to deliver your baggage to Gudvangen.
  • When do we finish on the last day?
    Our multi-day kayak tour typically concludes around 14:00 in Gudvangen. However, the timing may vary slightly depending on the weather conditions. All guests are expected to be back in Flåm, packed and ready to depart, by 16:30.
  • How rustic are the camping facilities during this tour?
    On our multi-day guided kayak tours, we spend nights in tents at campsites accessible only by water. This logistical setup makes them both simple and stunningly beautiful, as not too many people get to camp there. Each campsite features outdoor lavatories (without flushing or lighting). Additionally, during our stop in Undredal on day 1, there is an opportunity to use a toilet facility.
  • How long do we paddle on average?
    The distance between Flåm and Gudvangen is approximately 35 km. Split over 3 days, we'll paddle for an average of 4 hours per day. The last day is the most relaxed, with only 2 hours of kayaking.
  • What should I pack for an overnight tour with you?
    On our guided multi-day kayak tours in the fjords, we transport all provisions, camping equipment, and personal belongings in kayaks. Therefore, please pack light. Download our FAQ including recommended packing list to ensure you have enough layers for different weather conditions.
  • Can I store my luggage with you if I've overpacked?
    While packing your kayaks for the fjord adventure, your guide will assist you in reviewing your belongings. Any excess luggage can be stored in our boathouse. If your tour concludes in Gudvangen, please inform your guide or our office in advance so we can arrange to deliver your baggage to Gudvangen.
  • Do I need a "wet card" ("våtkort") to rent a kayak from you?
    No, we don't require a våtkort. However, if you're hiring a single kayak, our guides have the right to ask you questions about your kayaking background and may ask you to perform a wet exit. Additionally, they reserve the right to reject a rental if there are any safety concerns.
  • Can I rent a single kayak?
    Yes, we have single kayaks available. For long-term rentals, please contact us. For short-term rentals (less than a full day), simply show up on the beach, and one of our guides will assist you.
  • Can I rent a kayak for less than a full day?
    Yes, you can rent a kayak from us for shorter periods. No pre-bookings are required; simply show up on the beach in Flåm, and one of our guides will assist you.
  • Can I rent a SUP (paddleboard)?
    Yes, we have SUPs available. For long-term rentals, please contact us. For short-term rentals (less than a full day), simply show up on the beach, and one of our guides will assist you. Please note, our guides have the right to reject paddleboard rental if the weather conditions are not suitable.
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